Contact Us

Our Fort Jackson Family Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!

Leasing and Community Management Office

520 Brown Avenue
Columbia, SC 29206
Phone: (803) 738-8275

Hours of Operation:
M, T, Th, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 6:00 pm
Sat: 10:00 am - 4:00 pm

Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (803) 738-8275.

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (803) 738-8275.

Maintenance

Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at (803) 787-6416.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (803) 787-6416.
For medical emergencies or to report a fire, please dial 911

Community Management Contacts

Crystal Fogarty Operations Director (803) 738-8275 [email protected]		Jobana Munoz Assistant Operations Manager (803) 738-8275 [email protected]
James Harper Project Director (803) 790-7913 [email protected]

How can we help?

Fort Jackson Family Homes 3-Step Issue Resolution Process

Step 1

Identify Issue

Contact our local management/maintenance team.

Fort Jackson Family Homes
Mgmt. Office: 803.738.8275
Maintenance: 803.787.6416
FortJacksonFamilyHomes.com

Step 2

Incomplete or Not Satisfied?
Contact Management

Escalate the issue to our corporate management team.

BBC Corporate Care Line
877.253.6988

Step 3

Issue Unresolved

If expectations are still not being met, contact the Army Housing Office:

Army Resident Communities Initiative (RCI)
Fort Jackson: 803.751.9339
Luis Rosario-Febus
[email protected]